Introduction
Given the development of new communication tools, it is essential to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
We collect the following information:
- Name
- First name
- Address
- Postal code
- E-mail address
- Telephone/fax number
- Sex / Gender
- Occupation
The personal information we collect is gathered through forms and through the interaction between you and our website. We also use cookies and/or log files to collect information about you, as described in the following section.
Forms and interactivity
Your personal information is collected via a form, namely:
- Purchase order
- Investigation
- Competition
We use the information collected for the following purposes:
- Order tracking
- Information / Promotional Offers
- Statistics
- Contact
- Site management (presentation, organization)
Your information is also collected through the interaction that may occur between you and our site, in the following ways:
- Statistics
- Contact
- Site management (presentation, organization)
We use the information collected for the following purposes:
- Chat form
- Correspondence
- Information or promotional offers
Log files and cookies
We collect certain information through log files and cookies. This mainly includes the following information:
- IP address
- Operating system
- Pages visited and search queries
- Connection time and date
Using such files allows us to:
- Improved service and personalized welcome
- Personalized consumption profile
- Monitoring control
- Statistics
Right to object and withdraw
We are committed to providing you with the right to object to and withdraw your personal information. The right to object means that users can refuse to allow their personal information to be used for certain purposes specified at the time of collection. The right to withdraw means that users can request that their personal information be removed, for example, from a mailing list.
To exercise these rights, you can contact:
Optimum Group Africa
27 Old Gloucester Street
London WC1N 3AX
United Kingdom
contact@optimumgroup.africa
Access authorization
We are committed to recognizing the right of access and rectification for individuals wishing to consult, modify, or even delete information concerning them.
This right will be exercised via:
Optimum Group Africa
27 Old Gloucester Street
London WC1N 3AX
United Kingdom
contact@optimumgroup.africa
Security
The personal information we collect is stored in a secure environment. Our employees are required to maintain the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- Secure Sockets Layer (SSL) protocol
- Access management – authorized person
- Access management – concerned person
- Computer backup
- Firewall
We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the privacy of your transactions. However, since no mechanism offers absolute security, a certain degree of risk is always present when using the Internet to transmit personal information.
Label
Our confidentiality commitments meet the following program requirements:
- Let’s Encrypt
